Shipping policy
We process orders quickly, usually within 2–4 business days. Once shipped, delivery times are typically:
- Sweden: 1–2 days
- Nordic countries: 3-5-days
- Europe: 5–10 days
Note: Weekends and Swedish holidays are excluded.
You’ll receive a tracking number as soon as your order is on its way.
During busy periods, processing may take a little longer. As a small, independent business, we really appreciate your patience and understanding.
Lost or Missing Packages
All orders are shipped with tracking, so you can see exactly where your package is.
If a parcel goes missing while in the carrier’s care and isn’t found within 14 days, we’ll issue a refund using your original payment method.
We are responsible for ensuring that your order is delivered as agreed. Once the parcel has been delivered in the agreed manner, the risk of subsequent loss or damage passes to you.
If your parcel is missing or an item has been damaged in transit, contact us at store@studiotable.se. We will investigate the matter and handle the complaint and any compensation claims against the carrier. In the event of damage, please keep the item and packaging and, if possible, send us photos to support the claim.
Our handling of the claim against the carrier does not limit your statutory rights against us.